Studio Policies

Appointments & Arrival

Booking Your Session: We highly recommend booking appointments in advance due to high demand. You can schedule online, by phone, text, or email. A credit card is required at the time of booking to secure your appointment.

Deposits and Payments: All service appointments require a non-refundable $50 deposit at booking. Classes and workshops require full payment at the time of booking.

Intake Forms: Please complete our digital intake form(s) prior to your appointment.

Arriving on Time: We kindly ask you to arrive 15 minutes before your appointment to ensure you receive the full service time.

Appointment Considerations

Respecting Our Time: The length of your service is determined by your arrival time. Late arrivals will not receive an extension and will be charged for the full booked duration. If you are late and would like to receive the full service duration, you may reschedule your appointment, but the standard cancellation/rescheduling fee may apply.

Modifications/Cancellations: We require a minimum of 48 hours' notice to modify or cancel any reservation without incurring a penalty. Changes made within 48 hours of the appointment start time will result in a fee.

Credit Card Requirement: A valid credit card is required to book all reservations, including those made with gift cards or vouchers.

No-Shows: Guests who miss their appointment without any notification will be considered a "No-Show" and will be charged the full fee of the service.

Pregnancy

Prenatal Care: We offer specialized treatments for expectant mothers. Please inform us of your pregnancy at booking. Massage therapy is not recommended during the first trimester.

Payment & Refunds

Accepted Payment Methods: We accept cash and all major credit cards. Sales tax will be added where applicable.

Gift Cards and Vouchers: Please mention any gift cards, vouchers, or certificates at booking. Services must be booked before the expiration date. Expired vouchers will be honored for the purchase amount towards any service. Policies apply to all discounted vouchers.

Non-Refundable Services: Services, series packages, gift certificates, and gift cards are non-refundable and non-transferable. Replacement for gift certificates or gift cards is only possible with proof of purchase.

Product Returns: Unused and undamaged products may be returned within 14 days of purchase for in-store credit issued in the form of a gift certificate.

Age Requirements

Minimum Age: Guests must be at least 18 years old for services. Minors may receive services with parental consent and a parent or legal guardian present throughout the appointment.

Pricing

Prices are subject to change without notice. We strive to keep our pricing information current on our website.

State Mandated Posting

State law prohibits soliciting another for the purpose of a sexual act. Solicitation can be punishable as a Class 4 felony, subjecting an offender to fines and imprisonment, and impoundment of any vehicle used by the offender to commit the offense. We immediately report all offers or requests to buy sexual services to law enforcement.

We are committed to providing a positive and professional experience at Verde. If you have any questions or concerns, please don't hesitate to contact us.